Got a Water Mains Leak. We Can Assist You With This

We are proud to announce that we can now assist and organise for your water mains leaks to be repaired. We are now partnered with certified contracted engineers to investigate and repair the water mains issues once identified.

The water mains' responsibility is to supply fresh water to your home or establishment. So when a leak occurs, this can lead to all sorts of problems such as:

1. a rise in your utility bills and a waste of water supply
2. a drop in the pressure of water supply meaning less water for you as the customer
3. structural damage to your property foundations such as subsidence issues

So, with the above points in mind, it is important that the water leak problem is caught early rather than later to save cost on repairs to the system and your property. The common symptom is when you are running your cold taps in your property, there is less flow than usual coming from them.

Once you discover this, its best to act quickly and to arrange to have the issue investigated. We can assist you with this by picking up the phone and we can arrange for an engineer to investigate and repair the issue.

Who is responsible for the water main?

The water supply pipe from the street to your property boundary is typically the responsibility of your water company, which in this region is Severn Trent Water. However, the section of pipe from the boundary to your internal stop tap is your responsibility as the homeowner. This is the section that most commonly develops leaks, and it is the section our partner engineers are qualified to repair.

If you are unsure where the leak is, our emergency response team can help you work out whether it falls on your side or the water company's side. Either way, we will point you in the right direction and make sure nothing gets left unresolved.

Why Choose Us?

• We can save you time - our engineers can be with you quickly to diagnose the issue for you on whether your issue is to do with your water mains supply to your property or if it is plumbing issue within the property.
• No matter how small or big the issue is - we are ready to assist and repair it for you
• We are here anytime to assist you - call us today to speak with one of our engineers and we can run through your water mains issue and see what is your next step to take to getting them resolved quickly.

Our engineers not only fix water mains leaks, but also complete new water mains installations as well as diverting water mains to assist with renovation works.

What is a Water Mains Leak?

A water mains leak occurs when the main water supply pipe that brings water from the street to your property develops a fault. This can be caused by age, ground movement, freezing temperatures, or accidental damage during excavation work.

Older properties in Birmingham and the surrounding areas often have lead or galvanised steel supply pipes that have been in the ground for 50 years or more. These materials corrode over time, and joints can work loose as the ground shifts. If your property was built before the 1970s, there is a good chance the original water main is nearing the end of its working life.

Signs You Have a Water Mains Leak

• Unexplained increase in water bills
• Damp patches in your garden or driveway
• Loss of water pressure
• Sound of running water when taps are off
• Visible water pooling outside your property

If you spot any combination of these symptoms, do not wait. A small leak can worsen quickly, especially during cold weather when ground movement accelerates the damage. Our team can arrange investigation within 24 hours for most areas.

How We Can Help

Through our partnerships with specialist water mains contractors, we can quickly arrange for your water mains leak to be investigated and repaired. Our trusted partners are fully qualified and approved to work on water mains systems, ensuring all work meets regulatory standards.

We will coordinate the entire process for you, from initial investigation using specialist detection equipment to the complete repair and reinstatement of your property. Where the leak is close to your drainage system, we can also arrange a CCTV drain survey at the same time to confirm there has been no damage to the foul or surface water pipework.

Most water mains repairs are completed within a single day, and our contractors reinstate any excavated areas as part of the job. You will not be left with an open trench or temporary patching.