Mar 16, 2026
Signs of a Blocked Drain and What to Do About It
Strange smells, slow-draining water, or gurgling noises from your pipes? Here is how to spot a blocked drain early and what steps to take before calling a drainage engineer.
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Available Now - 24/7, 365 Days
Emergency
Drainage Service
Sewage flooding? Drains overflowing? We respond urgently, fully equipped to diagnose and fix, not just assess. No extra charges for out-of-hours, weekends, or bank holidays.
No Extra Charge for Emergencies
45 Min Response - Birmingham
Fully Equipped Vans
365 Days a Year
We Respond When It Matters Most
Drainage emergencies can happen at any time. Sewage flooding your kitchen at midnight, a manhole overflowing on a bank holiday, or a blocked toilet in the only bathroom with young children in the house. Our engineers are on call around the clock across the West Midlands, Warwickshire, and Worcestershire.
Sewage Flooding
Internal or external sewage flooding from backed-up drains. A health hazard that needs immediate attention. We clear the blockage and clean the area.
Overflowing Manholes
Foul water flooding from manhole covers into gardens, driveways, and shared spaces. Often caused by a blockage further down the line that we can jet clear.
Complete Drain Blockages
When a drain is completely blocked and nothing is flowing, water backs up fast. We carry rodding and jetting equipment to clear even the most stubborn blockages on arrival.
Collapsed Drain Pipes
Pipes that have given way underground stop flow completely and cause catastrophic flooding. We diagnose the collapse with CCTV and can organise emergency repairs.
Storm Damage
Heavy rainfall overwhelming private drainage systems, surface water flooding, and storm-damaged gullies and downpipe connections. Particularly common in flood-prone areas of Worcester and Bewdley.
Blocked Toilets (Only Bathroom)
When it is your only toilet, it is an emergency. We prioritise single-bathroom households and aim to attend within the hour across our core coverage area.
Emergency Response Times
With engineers based in Birmingham (B45) and Solihull (B90), we reach most of our coverage area quickly. Here are our typical emergency response times:
Birmingham & Solihull 30-45 min
Bromsgrove & Redditch 25-35 min
Coventry 45-60 min
Dudley & Wolverhampton 50-75 min
Warwick & Leamington Spa 40-50 min
Worcester & Kidderminster 50-65 min
Why We Do Not Charge Extra
Many drainage companies charge a premium for out-of-hours call-outs, sometimes double or even triple their standard rate. We believe that is wrong. A drainage emergency is stressful enough without worrying about inflated prices. Our pricing is the same at 3am as it is at 3pm, on Christmas Day and on a Monday morning.
Every emergency van carries the full range of equipment, including drain unblocking rods, high-pressure jetting, CCTV cameras, and repair materials. We come to fix the problem on the first visit wherever possible, not to charge for a return trip.
What to Do While Waiting for the Engineer
If you have called us and are waiting for an engineer to arrive, there are a few steps you can take to limit the damage and keep everyone safe. These apply whether you are in Birmingham, Solihull, or anywhere across our coverage area.
Stop using all water
Do not flush toilets, run taps, or use washing machines or dishwashers. Every litre of water you add to the system will back up and make the flooding worse. If you have a stopcock and the situation is severe, consider turning the water supply off entirely until we arrive.
Keep people and pets away from sewage
Sewage water carries harmful bacteria including E. coli and other pathogens. Keep children and pets out of any affected rooms. If sewage has flooded a kitchen or food preparation area, do not handle food until the area has been thoroughly cleaned and disinfected after the blockage is resolved.
Ventilate affected rooms
Open windows and doors where possible to reduce the build-up of sewer gas. Prolonged exposure to hydrogen sulphide (the rotten egg smell from sewage) can cause headaches and nausea. If the smell is particularly strong, stay out of the room until it is ventilated.
Do not lift manhole covers yourself
Cast iron manhole covers are extremely heavy and can cause serious injury if dropped. More importantly, an overflowing manhole may be under pressure, and removing the cover suddenly can cause raw sewage to spray upwards. Leave manhole access to our engineers, who have the correct lifting keys and PPE.
Take photos if safe to do so
Photographs of the flooding, the affected areas, and any visible manhole covers or gullies can help our engineer diagnose the issue faster when they arrive. They are also useful if you need to make an insurance claim for water damage. Do not put yourself at risk to take photos.
Emergency Drainage Pricing
We do not believe in hiding prices until the engineer is on site. Our emergency pricing is transparent and the same regardless of when you call. No inflated out-of-hours rates, no call-out fee, no hidden extras.
Emergency drain unblocking
From £100 inc VAT
Single blockage cleared using rodding or jetting. Includes a CCTV check after clearing to confirm the drain is fully clear.
Emergency blocked toilet
From £100 inc VAT
Toilet blockage cleared, including soil pipe access if needed. Most resolved within an hour.
Emergency CCTV survey
From £250 inc VAT
When the cause of the emergency is not immediately obvious, a camera inspection identifies the problem before we start work.
Emergency drain repair
Quote on site
If the emergency is caused by a collapsed or severely damaged pipe, we will diagnose and quote for permanent repair on site. No pressure to proceed.
If the job is more complex than initially assessed, we will tell you the revised cost before proceeding. You will never be surprised by the bill.
Contact Us for Pricing
Or call 0121 296 7829 for an immediate quote
Drainage Emergency Right Now?
Drainage emergencies don't keep office hours. Don't wait, call us now for immediate assistance. We will dispatch an engineer to your location right away.
No extra cost for evenings, weekends, or bank holidays. Same price at 3am as at 3pm.
Emergency: 0121 296 7829Emergency Drainage Near You
We respond to emergencies across three counties. Select your area for response times.
West Midlands
The West Midlands metropolitan county is our core service area, covering Birmingham, Solihull, Coventry, Dudley, Wolverh...
View West Midlands areasWarwickshire
Warwickshire stretches from the urban edges of Coventry through historic market towns like Warwick and Stratford-upon-Av...
View Warwickshire areasWorcestershire
Worcestershire covers our extended service area from Bromsgrove and Redditch through to Worcester, Kidderminster, Droitw...
View Worcestershire areasFrequently Asked Questions
Do you charge more for emergency call-outs?
No. We do not charge extra for emergency or out-of-hours call-outs. Whether you call at 2pm on a Tuesday or 2am on a Sunday, the price you are quoted is the price you pay. No call-out fee, no hidden surcharges.
How quickly can you get to me in an emergency?
We aim to reach Birmingham and Solihull within 45 minutes, and the wider West Midlands, Warwickshire, and Worcestershire within 60-90 minutes. For genuine emergencies like sewage flooding, we prioritise and will give you an honest ETA on the phone.
What counts as a drainage emergency?
Sewage backing up into your property, drains overflowing externally flooding your garden or neighbour, a toilet blockage in a single-bathroom home, foul water flooding from a manhole, or any situation creating a health hazard. If in doubt, call us and we will tell you honestly whether it needs immediate attendance.
Are you available on bank holidays and weekends?
Yes, we operate 365 days a year including every bank holiday, Christmas Day, and New Year. Drainage emergencies do not respect calendars, and neither do we. Same pricing applies regardless of when you call.
What equipment do your emergency engineers carry?
Every emergency van is fully equipped with manual drain rods, high-pressure jetting equipment (3,000 PSI), CCTV camera systems, a full range of fittings and repair materials, PPE, and cleaning supplies. We arrive ready to diagnose and fix, not just assess.
What should I do while waiting for an emergency engineer?
Stop using all water wherever possible. If sewage is flooding, keep people (especially children) away from the affected area. If you can identify an overflowing manhole, do not attempt to lift the cover yourself. Ventilate affected rooms. Take photos if safe to do so, as they can help our engineer diagnose the issue faster.
Related Services
Our engineers carry equipment for multiple drainage tasks, so we can often handle several issues in a single visit.
Drain Unblocking
Fast, fixed-price drain clearing using manual rodding or high-pressure jetting. Free CCTV camera check included with every job.
Blocked Toilets
Urgent toilet unblocking available around the clock. We resolve everything from simple obstructions to deep waste-pipe blockages.
CCTV Drain Surveys
HD camera inspections with same-day written reports. Ideal for home buyers, build-over applications, and diagnosing recurring problems.
Checkatrade Verified · 9.8/10 Rating · Fully Insured
Craig Argyle and Jamie Ruby founded Cofton DJS with over 10 years of drainage experience. All work uses WRc approved materials and comes with a written guarantee.
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