Emergency
Drainage Service
Sewage flooding? Drains overflowing? We respond urgently, fully equipped to diagnose and fix, not just assess. No extra charges for out-of-hours, weekends, or bank holidays.
We Respond When It Matters Most
Drainage emergencies can happen at any time. Sewage flooding your kitchen at midnight, a manhole overflowing on a bank holiday, or a blocked toilet in the only bathroom with young children in the house. Our engineers are on call around the clock across the West Midlands, Warwickshire, and Worcestershire.
Sewage Flooding
Internal or external sewage flooding from backed-up drains. A health hazard that needs immediate attention. We clear the blockage and clean the area.
Overflowing Manholes
Foul water flooding from manhole covers into gardens, driveways, and shared spaces. Often caused by a blockage further down the line that we can jet clear.
Complete Drain Blockages
When a drain is completely blocked and nothing is flowing, water backs up fast. We carry rodding and jetting equipment to clear even the most stubborn blockages on arrival.
Collapsed Drain Pipes
Pipes that have given way underground stop flow completely and cause catastrophic flooding. We diagnose the collapse with CCTV and can organise emergency repairs.
Storm Damage
Heavy rainfall overwhelming private drainage systems, surface water flooding, and storm-damaged gullies and downpipe connections. Particularly common in flood-prone areas of Worcester and Bewdley.
Blocked Toilets (Only Bathroom)
When it is your only toilet, it is an emergency. We prioritise single-bathroom households and aim to attend within the hour across our core coverage area.
Emergency Response Times
With engineers based in Birmingham (B45) and Solihull (B90), we reach most of our coverage area quickly. Here are our typical emergency response times:
Why We Do Not Charge Extra
Many drainage companies charge a premium for out-of-hours call-outs, sometimes double or even triple their standard rate. We believe that is wrong. A drainage emergency is stressful enough without worrying about inflated prices. Our pricing is the same at 3am as it is at 3pm, on Christmas Day and on a Monday morning.
Every emergency van carries the full range of equipment, including drain unblocking rods, high-pressure jetting, CCTV cameras, and repair materials. We come to fix the problem on the first visit wherever possible, not to charge for a return trip.
Drainage Emergency Right Now?
Drainage emergencies don't keep office hours. Don't wait, call us now for immediate assistance. We will dispatch an engineer to your location right away.
No extra cost for evenings, weekends, or bank holidays. Same price at 3am as at 3pm.
Emergency: 0121 296 7829Emergency Drainage Near You
We respond to emergencies across three counties. Select your area for response times.
West Midlands
The West Midlands metropolitan county is our core service area, covering Birmingham, Solihull, Coventry, Dudley, Wolverh...
View West Midlands areasWarwickshire
Warwickshire stretches from the urban edges of Coventry through historic market towns like Warwick and Stratford-upon-Av...
View Warwickshire areasWorcestershire
Worcestershire covers our extended service area from Bromsgrove and Redditch through to Worcester, Kidderminster, Droitw...
View Worcestershire areasFrequently Asked Questions
Do you charge more for emergency call-outs?
No. We do not charge extra for emergency or out-of-hours call-outs. Whether you call at 2pm on a Tuesday or 2am on a Sunday, the price you are quoted is the price you pay. No call-out fee, no hidden surcharges.
How quickly can you get to me in an emergency?
We aim to reach Birmingham and Solihull within 45 minutes, and the wider West Midlands, Warwickshire, and Worcestershire within 60-90 minutes. For genuine emergencies like sewage flooding, we prioritise and will give you an honest ETA on the phone.
What counts as a drainage emergency?
Sewage backing up into your property, drains overflowing externally flooding your garden or neighbour, a toilet blockage in a single-bathroom home, foul water flooding from a manhole, or any situation creating a health hazard. If in doubt, call us and we will tell you honestly whether it needs immediate attendance.
Are you available on bank holidays and weekends?
Yes, we operate 365 days a year including every bank holiday, Christmas Day, and New Year. Drainage emergencies do not respect calendars, and neither do we. Same pricing applies regardless of when you call.
What equipment do your emergency engineers carry?
Every emergency van is fully equipped with manual drain rods, high-pressure jetting equipment (3,000 PSI), CCTV camera systems, a full range of fittings and repair materials, PPE, and cleaning supplies. We arrive ready to diagnose and fix, not just assess.
What should I do while waiting for an emergency engineer?
Stop using all water wherever possible. If sewage is flooding, keep people (especially children) away from the affected area. If you can identify an overflowing manhole, do not attempt to lift the cover yourself. Ventilate affected rooms. Take photos if safe to do so, as they can help our engineer diagnose the issue faster.
Need Help With Your Drains?
Call us now or request a callback. Available 24/7 for emergencies.